A few years ago I was travelling from Dubbo to Blackheath. The XPT was running late. I was hoping to change at Lithgow for a connection to Blackheath. But the XPT was running so late I’d miss my connection and have a two or more hour wait at Lithgow – in the middle of winter! I deceided to ask the conductor if I could stay on the XPT and change at Katoomba, as, since it was the evening peak there were more trains heading out of Katoomba for Blackheath. I was just about to leave my seat and find the conductor to discuss my plan when he came and tapped me on the shoulder. He then suggested I stay on the XPT through to Katoomba and change there. WOW! That’s someone who really did know his job – an expert in customer service. I really was impressed and couldn’t thank him enough.

It’s important to, as you say, have a backup plan. Also, discuss you’re situation with the conductor of the train if you are about to miss a connection, as safe working and customer service are their priorities.